About Postcard Cabins™
Frequently Asked Questions
What is Postcard Cabins™?
Postcard Cabins™ offers private stays in thoughtfully designed cabins, each set in a unique natural location. With no front desk or traditional arrival process, guests enjoy a self-guided, immersive experience in nature—the best of the great outdoors with the amenities of boutique accommodations.
Where can I book a Postcard Cabins™ stay?
All 29 Postcard Cabins locations are now bookable exclusively on Marriott.com and the Marriott Bonvoy® Mobile App.
Does Postcard Cabins™ participate in Marriott Bonvoy®?
Yes, Postcard Cabins™ is now proudly part of Marriott Bonvoy®. Members can earn and redeem Marriott Bonvoy® Points when staying with us.
What does Postcard Cabins™ joining Marriott Bonvoy® mean for my stay?
New friends. Same great experience. Starting in June, Postcard Cabins™ will join the Marriott Bonvoy® family. You’ll still enjoy the same premium cabins, natural settings, and contactless experience—but now with added benefits.
How do I add my Marriott Bonvoy® membership number to my stay?
For assistance adding your member number to an existing reservation, please contact Marriott Bonvoy's® Customer Support Team in the U.S. and Canada at +1 (888) 236-2427.
How many Marriott Bonvoy® Points and Elite Night Credits can I earn?
Members earn 10 Marriott Bonvoy® Points per $1 USD and 1 Elite Night Credit per night. Note: A "Stay" is defined as consecutive nights at the same Outpost, regardless of check-in/check-out activity.
What benefits do I receive as a Marriott Bonvoy® Member?
Marriott Bonvoy® members can enjoy the following benefits at Postcard Cabins™:
How do I join Marriott Bonvoy®?
It’s free and easy to join. Click here to create an account.
How do I redeem a Postcard Cabins™ pack, gift card, or service credit?
Email [email protected] with your preferred outpost, dates, and cabin type (1-bed, 2-bed, or even multiple cabins), and we’ll help you complete your booking.
What's included in the Destination Fee?
For future reservations at Postcard Cabins, we are delighted to offer our guests a selection of our most popular amenities, thoughtfully bundled together for your convenience. The daily Destination Fee includes:
- Three bundles of firewood with starters
- A s’mores kit
- Four servings each of coffee, tea, and hot chocolate
- Two bottles of water
- Snacks for your adventure
Do you offer group bookings or weddings?
Yes. We offer group bookings for five cabins or more, including full property buyouts. Please email [email protected] to inquire.
What should I expect after booking my stay at Postcard Cabins™?
You’ll receive a confirmation email with details about your reservation. It’s essential to provide your mobile number when booking, as key communications—your cabin access code, arrival and departure details, Outpost map, and Marriott Bonvoy® benefits—will be sent via SMS on the day of arrival and throughout your stay.
How will I access my cabin and communicate with Postcard Cabins™?
There’s no front desk at Postcard Cabins™. All key details—including your cabin access code—will be sent via SMS, so it’s essential to provide your mobile number when booking. You can also text us throughout your stay for support, special requests or questions.
What are check-in and check-out times?
Check-in begins at 4 PM. Use your key code to unlock the door and begin your stay. Check-out is at 11 AM. Just enter the check-out code provided to complete your departure.
How many Postcard Cabins™ Outposts are there?
We offer 29 destinations across the U.S., all within two hours of major cities.
What’s included in my cabin?
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A queen bed or bunk bed for 2–4 guests (depending on cabin type)
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AC and heat
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Fresh linens and pillows for a restful night’s sleep
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Full bathroom with towels and biodegradable shower products
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Kitchen with stove, mini fridge, and basic cookware
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Private outdoor space with fire pit, picnic table and two to four Adirondack chairs, depending on the cabin type
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A dedicated parking space just steps from the cabin
What do I need to bring?
Your cabin includes essentials like linens, towels, bath products, cookware, and a few provisions for purchase. There is no restaurant or café on site, so we recommend bringing your own food and packing light. To keep things simple and preserve valuable space, please leave large appliances at home. Discover what’s included in your cabin here.
Do you offer grills? How do I cook?
Each cabin includes a two-burner stovetop and essential cookware, including utensils, plates, a pot, and a pan. You’ll also find a grill grate over the fire pit for outdoor cooking.
Are dogs allowed?
Yes. Dogs are welcome with a $50 cleaning fee. Add your dog during booking or call Marriott Bonvoy® at +1 (888) 236-2427 to update your reservation.
Do cabins have electricity?
Yes. All cabins include power outlets for charging and electricity throughout.
Is staff available on-site?
Our 24/7 Guest Experience Team is always available via your cabin ’s landline or SMS.
Do you offer daily housekeeping?
Cabins are cleaned before each arrival. Daily housekeeping is not available. If you need anything during your stay, our support team is available 24/7 via the cabin’s landline or SMS.
Is there parking?
Yes. Each cabin has one designated parking spot.
Can I bring a tent or RV?
Our campgrounds are not designed for RVs or towable vehicles. Class A diesel motorhomes, Class A gas motorhomes, Class C motorhomes, and the following towable vehicles—fifth-wheel campers, toy haulers, travel trailers, pop-up campers, Airstreams, truck campers, teardrop trailers, LSVs, or golf carts—are prohibited. Class B motorhomes (camper vans) are allowed.
What can I do if it rains?
Many of our guests enjoy the peaceful atmosphere of rainy days at our Outposts. We provide reading material and a deck of cards, and we recommend bringing board games, puzzles, a journal or other books to enjoy a cozy day inside.
Can I request a cabin near my friends?
Yes. Book each cabin separately, then email us your request. We'll do our best to accommodate, though cabin proximity is not guaranteed.
Will a pack-and-play fit in the cabin?
Cabins are about 150 square feet. While a pack-and-play may technically fit, it would block pathways and is not recommended.
Is there air conditioning, running water, and hot showers?
Yes. All cabins have AC, heat, and hot water. In cold weather, hot water may be limited to 5-minute showers with a 30-minute recharge time.
Are cabins secure?
Yes. Each cabin is equipped with a digital lock featuring a unique key code that resets for each stay, and all cabins include shades that fully cover the windows. Our team is available 24/7 if needed, and every cabin is equipped with a landline for emergency calls.
What are your policies on campfires, noise, and trash?
Guest safety and an enjoyable experience are top priorities. Never leave campfires unattended, and don’t leave food or trash outside. Please avoid playing music or making excessive noise outside your cabin or campsite.
What happens when there is a burn ban?
Burn bans may be in effect at certain locations due to wildfire conditions. In accordance with the Forest Service, Bureau of Land Management and local government mandates, use of fire pits or any kind of open flame is strictly prohibited during these times.
Can I smoke or vape outside my unit?
Smoking and vaping are not permitted inside. You may smoke outdoors 25 feet from all buildings. Please dispose of waste properly. A $250 fine will be charged for each night the cabin is out of service due to indoor smoking.