Frequently Asked Questions

Click here, then select your desired destination and travel dates, specify the number of cabins and guests, and click "Find Hotels".

Yes. Go to Marriott.com, enter your desired destination and travel dates, specify the number of cabins and guests, and click "Find Hotels".

You can update your reservation online, or you can contact Marriott’s Customer Support Team in the US & Canada at +1(888) 236-2427. If calling from outside the United States, please find the best phone number to call here.

Email [email protected] with your preferred outpost, dates, and cabin type (1-bed, 2-bed, or even multiple cabins), and we’ll help you complete your booking.

You can find an updated list of our locations here.

Our mission is to offer simple escapes for groups to unplug and connect. We offer group bookings for blocks of 5 cabins or more, up to a full property buyout. Please get in touch with us by emailing [email protected].

For groups of 4 cabins or fewer, bookings can be made directly through Marriott.com. Requests for neighboring cabins can be made through Marriott’s Customer Support Team in the US & Canada at +1(888) 236-2427, and we will do our best to accommodate.

Requests for Early Check-In or Late Check-Out are based on availability. We no longer offer check-in and late check-out for purchase.

Add-ons, including early check-in and late check-out, are nonrefundable.

For future reservations at Postcard Cabins, we are delighted to offer our guests a selection of our most popular amenities, thoughtfully bundled together for your convenience. The daily Destination Fee includes:

• Three bundles of firewood with starters
• A s’mores kit
• Four servings each of coffee, tea, and hot chocolate
• Two bottles of water
• Snacks for your adventure

On the day of your arrival, you'll get your cabin assignment and personalized lock code via text message, along with a link to our Outpost map.

• Check-in begins at 4 PM, and you’re welcome to check-in any time after that. Once you reach your cabin, simply enter the code on the door and begin to disconnect.

• Check-out is at 10 AM. When it comes time to head back to the real world, enter the provided check-out code on your cabin’s keypad before you leave.

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You’ll receive the exact location of our Outpost in your booking confirmation email.

Here’s a detailed look at what’s included:

• A stay for two to four guests, depending on the cabin type booked.
• AC/Heat: Stay comfortable in any weather.
• Fresh bed linens and fluffy pillows: for a good night’s sleep.
• A full bathroom equipped with bath towels and biodegradable shower products.
• A full kitchen includes a stove, a mini fridge, and basic kitchenware.
• Private outdoor area: with a fire pit, picnic table, and, depending on the cabin, two or four Adirondack chairs around the fire pit.

Our cozy, tiny cabins are designed to give you the perfect space to recharge.

• 1-Bed Cabins: Queen-sized bed, accommodating up to 2 adult guests.
• 2-Bed Cabins: Two queen-sized bunk-style beds, accommodating up to 4 adult guests.
• Cabin Size: Approximately 12’ wide, 16 9” long, and 8’ 6” high, with a total area of about 150-200 square feet.

Our tiny cabins also include all the essentials you’ll need—fresh linens on a queen bed with pillows and blankets, towels, and a hot shower with shampoo, conditioner, and body wash from Pharmacopia, kitchen cooking supplies, and provisions for purchase. For the chefs and foodies, keep in mind that bringing large cooking appliances may over-complicate things and take up precious space. See the full list of what’s in our cabins here.

Each cabin includes a two-burner stovetop and essential cookware, including utensils, plates, a pot, and a pan. You’ll also find a grill grate over the fire pit for outdoor cooking.

Yes. Dogs are welcome with a $50 cleaning fee. Add your dog during booking or call Marriott at +1 (888) 236-2427 to update your reservation.

Yes. All cabins include power outlets for charging and electricity throughout.

• Cell Service: Due to the secluded nature of our outposts, cell phone service may be spotty or unavailable. Embrace the opportunity to unplug and relax.

Our 24/7 Guest Experience Team is always available via your cabin’s landline or SMS.

Cabins are cleaned before each arrival. Daily housekeeping is not available. If you need anything during your stay, our support team is available 24/7 via the cabin’s landline or SMS.

Yes. Each cabin has one designated parking spot.

Our campgrounds are not designed for RVs or towable vehicles. Class A diesel motorhomes, Class A gas motorhomes, Class C motorhomes, and the following towable vehicles—fifth-wheel campers, toy haulers, travel trailers, pop-up campers, Airstreams, truck campers, teardrop trailers, LSVs, or golf carts—are prohibited. Class B motorhomes (camper vans) are allowed.

Many of our guests enjoy the peaceful atmosphere of rainy days at our Outposts. We provide reading material and a deck of cards, and we recommend bringing board games, puzzles, a journal or other books to enjoy a cozy day inside.

Yes. Book each cabin separately, then email us your request. We'll do our best to accommodate, though cabin proximity is not guaranteed.

Cabins are about 150 square feet. While a pack-and-play may technically fit, it would block pathways and is not recommended.

• All of our cabins are equipped with AC and heat.
• Hot water is available in all cabins, although it is limited. The duration of heat may vary depending on the external temperature. In cold weather, it will last about 5 minutes for a quick shower or dish wash, and you'll need to allow 30 minutes between uses for it to regenerate.
• The water in the cabins is drinkable and unlimited, as all of our Outposts and cabins run off a city feed.

Yes. Each cabin is equipped with a digital lock featuring a unique key code that resets for each stay, and all cabins include shades that fully cover the windows. Our team is available 24/7 if needed, and every cabin is equipped with a landline for emergency calls.

Guest safety and an enjoyable experience are top priorities. Never leave campfires unattended, and don’t leave food or trash outside. Please avoid playing music or making excessive noise outside your cabin or campsite.

Burn bans may be in effect at certain locations due to wildfire conditions. In accordance with the Forest Service, Bureau of Land Management and local government mandates, use of fire pits or any kind of open flame is strictly prohibited during these times.

Smoking and vaping are not permitted inside. You may smoke outdoors 25 feet from all buildings. Please dispose of waste properly. A $250 fine will be charged for each night the cabin is out of service due to indoor smoking.